Features Channels Operators Benefits Test Blog Get a Demo
Website Chat

Turn Visitors IntoCustomers. Instantly.

When someone lands on your website, they choose: type a message or talk live with your AI agent. Voice calls work directly through the browser on any device with a microphone. No app needed. No phone number required.

Web Chat - AI Chat for Your Website

AI Assistant

Online now

How would you like to connect?

Hi! 👋 Welcome to San Diego Bay Charters. Looking to book a fishing trip?
Yes! Do you have anything for Saturday?
Let me check... We have a 6AM half-day trip with 3 spots left or a 12PM full-day with 5 spots. Which works better?
<3s
Response Time
3x
More Conversions
68%
Prefer Chat
24/7
Always Available
✨ Unique Feature

Their Choice: Chat or Call

Every visitor picks how they want to connect. Some prefer typing. Others want to talk. Your AI agent handles both, directly through the browser.

Text Chat

Type messages back and forth. Great for multitasking or quiet environments.

OR

Voice Call

Talk live with your AI agent through the browser. No phone number needed, just click and speak.

Works on any device with a microphone, desktop, laptop, tablet or phone
The Opportunity

Your Website Visitors Are Ready to Buy

Someone browsing your site at 10pm has intent. Give them a way to act on it immediately.

By the time someone visits your website, they've already done their research. They know roughly what they want. They're comparing options and looking for a reason to choose you.

The problem with most websites is they're static. Great photos, nice descriptions, but no way to get questions answered. "How long is the tour?" "Can we bring our own food?" "What's the cancellation policy?" These simple questions can make or break a booking decision.

Website chat gives visitors a direct line to answers. They can ask their specific questions, get personalized responses and move forward with confidence.

The magic is in the timing. Website visitors are at peak interest. They're actively looking at your offerings right now. A chat widget catches them at exactly the moment they're most likely to convert.

AI chat agents take this further by providing instant, knowledgeable responses around the clock. No waiting for business hours. No "we'll get back to you" delays. The conversation happens while the customer is engaged and ready.

3x
higher conversion rate for websites with live chat engagement

What Your Chat Agent Does

More than a chatbot a full AI agent that handles real conversations

Answers Any Question

Pricing, hours, availability, policies, directions, your AI knows everything about your business and responds instantly.

Checks Real-Time Availability

Connects to your calendar or booking system to show exactly what's open, no back-and-forth required.

Books Appointments

Collects guest information, confirms details, sends payment links and completes reservations on the spot.

Handles Groups

Large party? Corporate event? Your AI manages complex bookings with multiple guests and special requests.

Collects Payments

Sends secure payment links right in the chat. Guests pay deposits or full amounts without leaving the conversation.

Captures Leads

Even if they don't book, your AI collects contact info so you can follow up later. No lead left behind.

How Website Chat Works

1

Visitor Arrives

Someone lands on your website looking for information or to book.

2

AI Greets Them

Your chat widget pops up with a friendly, personalized greeting.

3

Real Conversation

AI answers questions, checks availability and guides them to booking.

4

Booking Complete

Payment collected, confirmation sent, all without you lifting a finger.

Why Website Chat Converts

Turn passive visitors into active customers

68% of consumers prefer chat over phone calls for quick questions

Instant responses keep visitors engaged instead of bouncing to competitors

Works 24/7 capturing leads and bookings while you sleep

Lower friction than contact forms, visitors get answers immediately

Mobile-friendly, works perfectly on phones where most visitors browse

Full transcripts of every conversation for training and improvement

Website AI Chat

AI assistant on your website - explore all capabilities below.

24/7 Website Chat

Always-on visitor assistance.

  • Instant responses
  • No wait times
  • After-hours help
  • Weekend coverage
  • Holiday availability

Lead Capture

Convert visitors to contacts.

  • Contact collection
  • Inquiry logging
  • Interest qualification
  • CRM integration
  • Follow-up triggers

Booking Assistance

Help visitors book online.

  • Availability checking
  • Product guidance
  • Price information
  • Booking links
  • Cart assistance

FAQ Automation

Answer common questions.

  • Instant answers
  • Link sharing
  • Resource pointing
  • Policy explanation
  • Hours and location

Human Handoff

Escalate when needed.

  • Live chat transfer
  • Contact form fallback
  • Phone number sharing
  • Callback requests
  • Email collection

Customizable Widget

Match your website design.

  • Brand colors
  • Position options
  • Custom greetings
  • Logo display
  • Behavior settings

Frequently Asked Questions

Common questions about AI website chat

How is AI chat different from regular chatbots?

Traditional chatbots follow rigid scripts and often frustrate users. AI chat understands natural language, handles unexpected questions and has real conversations. It's trained on your specific business, not generic responses.

Can website chat connect to phone and SMS?

Yes, all channels share the same AI brain. A conversation started on your website can continue via SMS. Chat can offer to call the customer or transfer to phone support. It's truly unified communication.

How do I add AI chat to my website?

Installation is a simple code snippet, just copy and paste into your website. Works with any website platform including WordPress, Squarespace, Wix, Shopify and custom sites. Setup takes minutes.

Can I customize the chat widget appearance?

Fully customizable, colors, position, welcome messages, avatar and behavior. Match your brand perfectly and control when/where the chat appears on your site.

Explore More

Key Benefits

Learn More

In Practice

Conversations That Close Sales

Real website chat interactions that
turn browsers into bookers.

🔍

The Researcher

"What's included in the premium package?" AI explains differences between tiers, recommends based on their needs and offers to start booking.

👨‍👩‍👧‍👦

The Family Planner

"Is this activity suitable for a 6-year-old?" AI knows your age requirements, safety considerations and can suggest family-friendly alternatives.

📱

The Mobile Visitor

Customer browsing on phone wants to switch to voice. Chat offers "tap to call" that connects them directly to AI voice agent seamlessly.

🎁

The Gift Buyer

"Do you sell gift certificates?" AI explains your gift card options, sends purchase link and can even help with a personalized message.

📍

The Location Question

"Where exactly do we meet?" AI provides address, parking info, landmark directions and can send a Google Maps link directly in chat.

The Impulse Booker

Visitor sees an opening tomorrow and wants it. AI completes the entire booking process within the chat window in under 3 minutes.

Ready to Convert More Visitors?

See how AI website chat can turn your website into a 24/7 booking machine.

Get a Demo Call (619) 514-3201