Unlike fragmented solutions, our AI maintains one central brain that powers all communication channels simultaneously.
💡 One training session. Your AI learns your business once, then answers identically across all five channels. Update pricing? Change hours?
Every unanswered call, delayed text or ignored voicemail is a customer
choosing your competitor instead.
A study by Invoca found that 27% of calls to home service businesses go unanswered. After hours? That number approaches 100%.
Here's what's actually happening: A customer searches for "boat rental near me" at 9pm. They call three companies. The first two go to voicemail. The third picks up, an AI agent that sounds human, checks availability and books the reservation in under four minutes.
Which company got the $400 booking? Not the ones with "leave a message and we'll call you back." By morning, that customer is already on the water.
The problem isn't just missed calls. It's fragmented communication that creates friction at every touchpoint:
Customer calls to ask about availability, gets voicemail. They text the business number, no response for hours. They try the website chat, it's a basic FAQ bot. Finally they email, adding to your 47-message inbox. By the time you respond, they've moved on.
Choose how your customers connect, our AI handles them all with the same intelligence and professionalism.
Natural, human-like phone conversations that handle bookings, answer questions and collect payments, 24/7 without hold times.
Instant text conversations for quick questions, booking confirmations, payment links and follow-up reminders.
Intelligent voicemail processing that transcribes, categorizes and acts on messages, returning calls or sending follow-ups automatically.
Allow customers to start a call or text chat right through your website. The same AI agent provides booking, availability and assistance.
Unified intelligence means your AI knows everything and
applies it everywhere, instantly.
Traditional multi-channel setups require configuring each channel separately. Update your hours in the phone system, then the SMS autoresponder, then the chatbot, then the voicemail greeting. Miss one? Customers get conflicting information.
Unified AI flips this model. There's one knowledge base, your pricing, availability, policies and personality, that powers every channel simultaneously. Change your weekend hours once and it's immediately reflected in phone calls, text responses, voicemails and web chat.
But it goes deeper than syncing information. The AI maintains context across channels. If a customer texts about kayak rentals, then calls an hour later the AI remembers: "Hi again! Still thinking about those tandem kayaks for Saturday?"
The businesses that thrive aren't necessarily the best at their craft, they're the ones customers can actually reach when they're ready to make a purchase.
Whether customers reach out to you or you need to reach them, our AI handles both directions seamlessly.
Receive calls, texts and voicemails with instant AI response, no hold times, no missed opportunities.
Proactive outreach for confirmations, reminders, follow-ups and re-engagement campaigns.
Real scenarios showing unified AI handling voice
, text and web seamlessly.
11:47pm: Customer calls about tomorrow's sunset sail. AI checks live availability, processes payment, sends confirmation via text, all while you sleep. Revenue captured: $289.
Customer starts on web chat asking about group rates. Gets interrupted. Calls back later from their car. AI picks up where they left off: "Ready to book those 8 seats?"
German tourist texts in German about jet ski rentals. AI responds fluently, handles the booking, sends English confirmation to your dashboard. No translator needed.
Your line is busy. Instead of voicemail (where 80% abandon per BIA/Kelsey) the AI handles the overflow call identically. Caller never knows the difference.
Customer texts to reschedule from 2pm to 4pm. AI checks availability, confirms the slot, updates FareHarbor, sends new confirmation. Total time: 34 seconds.
After the tour AI texts asking for a review. Customer responds with a question about rebooking. AI handles the new inquiry seamlessly, same thread, new booking.
Connect with customers everywhere - explore all capabilities below.
Answer every call professionally.
Proactive customer outreach.
Two-way text communication.
AI chat on your website.
Never lose a message.
One system for all channels.
Why unified communication changes how customers
perceive your entire business.
There's a psychological phenomenon called the "halo effect." When one aspect of an experience is exceptional, people assume everything else is exceptional too.
When a customer's first interaction with your business is seamless, their call answered instantly, their questions addressed completely, their booking confirmed immediately, they assume the actual service will be just as professional. They arrive with positive expectations already set.
Conversely, when that first interaction is frustrating, endless hold music, confusing phone trees, unanswered texts, they arrive skeptical. Even a great tour has to overcome that initial negative impression.
Unified AI creates operational leverage. You're not just answering more calls, you're systematically improving every customer's first impression of your business, 24 hours a day.
Each positive interaction generates word-of-mouth. Each seamless booking earns a review. Each happy customer becomes a repeat customer. The compound effect of consistent, professional communication across every channel creates momentum that manual processes simply can't match.
The businesses with the best reviews rarely have the best product, they have the best first impression. And that impression starts with how you answer the phone.
See how one AI agent can transform every customer touchpoint. Starting at $250/month.