Inbound Communications
Every Inquiry.Answered Instantly.
Customers reach out on their schedule, calls, texts, website chats. Your AI agent is always there, ready to help 24/7. No missed calls. No unanswered texts. No lost opportunities.
Customers reach out on their schedule, calls, texts, website chats. Your AI agent is always there, ready to help 24/7. No missed calls. No unanswered texts. No lost opportunities.
Your customers choose how to reach you. Your AI handles them all.
Every incoming inquiry, managed start to finish
Pricing, hours, availability, policies, directions, instant answers every time.
Check real-time availability and complete reservations on the spot.
Send secure payment links and collect deposits or full payments.
Manage large parties, corporate events and special requests.
Modify bookings, reschedule appointments and process cancellations.
Capture detailed messages for specific team members or departments.
Customers who don't get an answer won't try again. They'll call your competitor instead.
Customers choose the first business that responds. Speed wins.
Average annual revenue lost to missed calls and unanswered inquiries.
Sources: RingEden 2025, Kixie 2025. *Based on industry averages.
Answer every incoming call - explore all capabilities below.
Answer on the first ring.
Understand what they need.
Real-time calendar access.
Convert calls to reservations.
Answer common questions instantly.
Route to humans when needed.
How AI handles your most frequent caller needs
AI checks real-time availability, answers questions about services, collects customer details, processes deposits and sends confirmation, all in one seamless call.
AI handles reschedules, applies cancellation policies, offers alternative dates and updates your booking system automatically. No phone tag required.
Hours, location, pricing, what's included, what to bring, parking, policies AI answers instantly and accurately, freeing your team for complex issues.
Evening and weekend callers get the same professional experience as business hours. Capture bookings that would otherwise go to competitors who answer.
Common questions about inbound AI call handling
AI answers instantly, within the first ring. There's no hold time, no busy signals and no waiting. Every caller gets immediate attention 24/7/365.
AI can transfer calls to your team when requested or when the situation requires human judgment. The transfer is seamless with full context passed along so the caller doesn't have to repeat themselves.
Yes AI handles unlimited simultaneous calls. During your busiest periods, whether that's 5 calls or 50, every caller gets the same instant, professional response.
During setup AI is trained on your specific business, services, pricing, policies, FAQs and processes. It connects to your booking system for real-time availability and customer data.
Voice, text, web or voicemail. Same AI. Same
quality. Same instant response.
Busy Saturday afternoon, all staff occupied. Phone rings. AI answers, handles the inquiry completely and books a $300 tour without interrupting your team.
"Are you open tomorrow?" Customer can't sleep, thinking about their weekend plans. AI responds instantly with hours and availability.
Someone browsing your site at 11pm has a question. Chat widget connects them to AI that answers and offers to book right there.
Lead fills out contact form. Instead of sitting in inbox for hours AI follows up immediately via text or email with relevant information.
Your receptionist is on a call when another comes in. AI catches the overflow and handles it completely rather than sending to voicemail.
Tourist from Japan contacts you during their daytime, your 3am. AI responds in Japanese, answers questions, takes the booking.
See how AI can handle all your inbound communications 24/7.
