Out on the Water
You're running 2-3 tours per day during peak season. Each trip is 2-4 hours with no reliable cell service. Meanwhile, tomorrow's bookings are calling and getting voicemail.
Sound Familiar?
Every whale watching operator knows these frustrations.
Early Morning Departures
First tour leaves at 7am. You're prepping the boat at 5:30am while potential customers are already awake and planning their day. By the time you're done with the morning run, they've booked elsewhere.
Same Questions Daily
"Are whales being spotted?" "What should we wear?" "Do we get refunds if we don't see whales?" "Is there seasickness on the boat?" You've answered these 10,000 times.
International Tourists
Whale watching is a bucket-list activity for visitors worldwide. Tourists from Asia, Europe and South America call daily, but language barriers mean lost bookings.
Peak Season Pressure
Migration season is 3-4 months. Every day you miss calls is revenue you can't recover until next year. The whales don't wait and neither do your competitors.
Group Bookings
Families and tour groups call with complex questions about capacity, private tours and accessibility. These high-value bookings require conversation, which you can't have while narrating for 50 guests.
A Day in the Life of a Whale Watching Operator
Why whale watching has a unique phone problem.
Your Best Days Are Your Busiest Days
When the whales are active and weather is perfect, you're fully booked and running back-to-back tours. Paradoxically, these are also the days when the most potential customers are calling and you're completely unavailable.
Peak calling hours are 7-9pm when families are planning weekend activities. You've just finished your last tour, cleaned the boat and are finally headed home. Those calls go to voicemail.
By the time you return calls the next morning, many have already found another operator. The booking window for spontaneous visitors is measured in hours, not days.
Every Empty Seat Has a Price Tag
A typical whale watching tour runs $50-$100 per person. A family of four is $200-$400. A missed call during peak season likely represents a group that booked elsewhere. The AI costs $250/month, less than two missed families.
Before & After AI
Real impact on your whale watching operation.
Before AI Agent
Calls Answered~50%
After-Hours Bookings0
Languages Supported1-2
Avg Response Time6+ hours
Time Spent on Calls3+ hrs/day
After AI Agent
Calls Answered100%
After-Hours Bookings24/7
Languages Supported30+
Avg Response TimeInstant
Time Spent on Calls20 min/day
What This Means For You
Real changes to your daily life as a whale watching operator.
✓
Run tours knowing every call gets answered professionally
✓
Wake up to bookings from tourists planning their trip at midnight
✓
Stop answering the same sighting questions 30 times a day
✓
Book international visitors in Japanese, German, Spanish and more
✓
Collect deposits automatically, tours leave with confirmed headcounts
✓
Focus on giving guests an amazing experience, not phone tag
Hear How It Sounds
A real example of how your AI agent handles a booking call.
Incoming Call, Tuesday 8:15 PM
Your Business Name • AI Agent
Built for Whale Watching
Every feature designed for how whale watching operations actually work.
Never Miss a Booking
Every call answered on the first ring, 24/7. While you're pointing out dolphins to guests, your AI is filling tomorrow's boat.
Real-Time Availability
AI checks your actual calendar and passenger counts. No overbooking, no "let me check and call you back."
Sighting Updates
Trained on current whale activity, migration patterns and species information. Answers questions like a naturalist.
Deposits Collected
Sends payment links automatically. Wake up to confirmed bookings with payments already processed.
Speaks 30+ Languages
Book tourists from Japan, Germany, Brazil, France in their native language. Whale watching is global, your phone agent is too.
Weather Rescheduling
Handles cancellations and rebookings when seas are rough. Checks your calendar and offers alternatives automatically.
Live in 72 Hours
We handle everything. You just answer a few questions about your whale watching operation.
1
Tell Us Your Business
Fill out a simple questionnaire about your vessels, tour times, pricing and policies. Takes about 15 minutes.
2
We Build Your Agent
Custom AI trained on your whale watching operation, connected to your booking system, ready to test.
3
Go Live
Forward your calls or get a new number. Start booking tours 24/7.
Train Once. Works Everywhere.
Your AI agent handles every channel with a single training.
💡 One training session. Your AI learns your business once, then answers identically across all five channels. Update pricing? Change hours?
Update once, applies everywhere.
Real Results
What owners say and what their customers report.
Owner Review
After 30 days with AI agent"During gray whale season, I was missing 10-15 calls a day while running tours. The AI booked 23 tours in its first month that I would have lost. That's almost $6,000 in revenue, from calls that came in while I was on the water."
Post-Call Survey
Customer feedback after bookingWere your questions answered?Yes, completely
How easy was booking?Very easy
Would you call again?Definitely
Overall experience★★★★★
Additional comments:
Frequently Asked Questions
Everything whale watching operators ask before getting started.
Can the AI answer questions about current whale sightings?
Yes. You can update sighting information anytime and the AI will share current conditions with callers. "Gray whales have been spotted daily" or "Orcas were seen this morning", whatever you want callers to know.
Does it work with FareHarbor and other booking systems?
Yes. We integrate with FareHarbor, Peek, Rezdy, Bookeo and most major booking platforms used by whale watching operators. The AI checks your real-time availability and creates bookings directly.
Can it handle weather cancellations and rescheduling?
Yes. The AI knows your cancellation policy and can offer alternative dates when seas are too rough. It checks your real-time availability to find open slots for rescheduling.
What about international tourists who don't speak English?
The AI speaks 30+ languages fluently, perfect for whale watching which attracts visitors worldwide. Japanese, German, French, Spanish, Portuguese and many more.
Can it handle questions about seasickness and accessibility?
Absolutely. The AI is trained on all your FAQs, seasickness tips, wheelchair accessibility, what to wear, camera recommendations, whatever questions your guests typically ask.
What if someone asks something the AI can't handle?
Complex questions get transferred to you or go to a detailed voicemail you can return. The AI knows its limits and handles handoffs smoothly.
How long does setup take?
Most whale watching operators are live within 72 hours. You fill out a questionnaire about your business, we build and train your agent, you test it and you're taking calls.
What does it cost?
$250/month flat rate, unlimited calls. No per-minute charges, no overage fees. One family booking more than covers it and most operators see 8-15 additional bookings per month.
Complete Whale Watching Phone Support
Our AI handles every type of whale watching inquiry your customers have.
Gray Whale Watching Tours
AI answers calls about seasonal gray whale migration tours.
- Gray whale migration season dates
- Best months to see gray whales
- Mother and calf sighting likelihood
- Migration route and behavior info
- Gray whale tour availability
Humpback Whale Excursions
Handle inquiries about humpback whale watching experiences.
- Humpback breaching likelihood
- Feeding behavior viewing times
- Bubble net feeding tours
- Humpback whale song experiences
- Peak humpback season availability
Orca & Killer Whale Tours
Book tours focused on orca pod sightings and behavior.
- Resident vs transient orca pods
- Orca hunting behavior tours
- Best locations for orca sightings
- Orca identification and families
- Year-round orca availability
Blue Whale Watching
Answer questions about the largest animals on Earth.
- Blue whale season and timing
- Feeding ground locations
- Blue whale size and facts
- Rare sighting expectations
- Extended trips for blue whales
Dolphin & Whale Combo Tours
Book tours featuring multiple marine mammal species.
- Dolphin pod encounter likelihood
- Multiple species in one trip
- Sea lion and seal sightings
- Marine wildlife combo packages
- Year-round wildlife availability
Half-Day Whale Tours
Handle bookings for 2-4 hour whale watching excursions.
- Morning vs afternoon departures
- 2-hour and 3-hour trip options
- Family-friendly shorter trips
- Best time of day for sightings
- Half-day tour pricing
Full-Day Whale Expeditions
Book extended trips reaching distant whale habitats.
- 6-8 hour expedition availability
- Extended range and offshore trips
- Meals and refreshments included
- Multiple whale species encounters
- Premium experience pricing
Private Whale Watching Charters
Book exclusive trips for families and private groups.
- Private boat charter pricing
- Custom departure times available
- Exclusive group experiences
- Special occasion charters
- Photography-focused private trips
Whale Sighting Guarantee
Explain your sighting guarantee and policies.
- No whale sighting policy explained
- Free return trip guarantee terms
- Partial refund options available
- What counts as a whale sighting
- Guarantee redemption process
Seasickness Concerns
Address motion sickness worries with helpful advice.
- Motion sickness prevention tips
- Dramamine and medication timing
- Calmer water trip options
- Boat stability information
- Best seat positions for comfort
Weather & Sea Conditions
Answer questions about ocean conditions and trip status.
- Current sea condition updates
- Trip cancellation criteria
- Weather forecast integration
- Best weather for whale watching
- Rough sea refund policies
What to Bring & Wear
Tell customers how to prepare for their trip.
- Layered clothing recommendations
- Sunscreen and sun protection
- Camera and binoculars advice
- Non-slip footwear required
- Snacks and water allowed
Family & Children Policies
Answer questions about bringing kids on whale tours.
- Minimum age requirements
- Child pricing and discounts
- Stroller and car seat policies
- Kid-friendly trip recommendations
- Life jacket availability for children
Boat Types & Vessels
Explain your fleet and vessel options.
- Catamaran vs traditional boat
- Zodiac and rigid inflatable options
- Large vessel passenger capacity
- Indoor heated cabin availability
- Boat restroom facilities
Accessibility & Special Needs
Address accessibility questions and accommodations.
- Wheelchair accessible boats
- Mobility assistance available
- Service animal policies
- Senior and elder accommodations
- Special needs advance requests
Photography Tips & Opportunities
Help photographers prepare for their trip.
- Best camera settings for whales
- Photo blind spots and best angles
- Professional photography tours
- Onboard photographer available
- Photo packages for purchase
Tour Duration Options
Explain all available trip lengths.
- 2-hour express tours
- 3-4 hour standard trips
- Extended 5-6 hour excursions
- Best duration for first-timers
- Tour length recommendations
Group Booking & Large Parties
Handle corporate and large group reservations.
- Group discount pricing tiers
- School field trip packages
- Corporate team outings
- Tour bus coordination
- Large group seating arrangements
Departure Location & Parking
Provide directions and check-in details.
- Dock location and address
- Parking availability and cost
- Check-in time requirements
- Public transit options
- Hotel pickup availability
Naturalist & Guide Information
Explain your expert narration and education.
- Certified marine biologist onboard
- Educational narration included
- Whale identification assistance
- Research partnership information
- Conservation message and mission
Cancellation & Refund Policy
Explain booking changes and refund procedures.
- Free cancellation window
- Weather cancellation full refunds
- Rescheduling options available
- No-show policy explained
- Refund processing timeline
Real-Time Availability
Instant calendar checking for any departure.
- Live booking system integration
- Instant availability confirmation
- Multiple date checking
- Sold-out alternative suggestions
- Last-minute opening alerts
After-Hours Booking
Capture bookings 24/7 from tourists planning trips.
- 24/7 phone answering service
- International time zone calls
- Evening vacation planning
- Hotel concierge requests
- Never miss another booking
Multilingual Support
Handle calls in 30+ languages from international tourists.
- Spanish, French, German fluency
- Japanese and Mandarin support
- Automatic language detection
- International booking assistance
- Cultural sensitivity built-in
Whale Watching Resources
Real results from operators who stopped missing calls.
Case StudyFrom 50% to 99% Answered: A Whale Watching Success Story
How one operator transformed their booking rate by never letting a call go unanswered.