1

Command Center Dashboard

Your business at a glance. Real-time revenue, call volume, conversion rates and payment status, all in one view.

NeverClosed.AI Dashboard showing $16,749 revenue, 495 calls, 100% payment success rate, recent payments and activity timeline
💰
Live revenue tracking from Aurora
📊
30-day AI forecast
📞
Total calls & voice sessions
Payment success rate
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2

Agent Management

Configure your AI voice agents powered by ElevenLabs. Set voice personality, language and monitor performance metrics.

NeverClosed.AI Agent Management screen showing ElevenLabs voice agent configuration, active status, inbound numbers and success rates
🎙️
ElevenLabs voice synthesis
📱
Dedicated inbound numbers
📈
Success & conversion rates
🌐
Multi-language support
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3

Communications Hub

Every conversation in one place. Voice calls, SMS and MCP tool actions with full transcripts and customer context.

NeverClosed.AI Communications Hub showing conversation threads, voice call transcripts, MCP tool usage, SMS messages and customer contact details
💬
Full conversation transcripts
🔧
MCP tool usage tracking
📱
SMS with payment links
👤
Customer profile sidebar
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4

Analytics & Insights

Understand your call patterns. See when customers call, where they're calling from and optimize your availability.

NeverClosed.AI Analytics showing call volume heatmap by hour and day, hourly distribution chart and interactive 3D globe showing global call origins
🗓️
Hour-by-day heatmap
🌍
3D global call visualization
📍
Top calling locations
Peak hour identification
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5

Availability Calendar

Real-time sync with your booking platform. See all tours, slots and revenue per day at a glance.

NeverClosed.AI Availability Calendar showing January 2026 with 31 different tours, 230+ availabilities per day, total slots, booked percentage and revenue
📅
Month-at-a-glance view
🎫
Slots per tour per day
🔄
Real-time platform sync
💵
Daily revenue tracking
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6

Inventory & Products

All your tours, services and packages in one place. The AI knows your full catalog to answer any question.

NeverClosed.AI Inventory screen showing tour products with durations, costs, available slots and package configurations
🏷️
Product catalog management
⏱️
Duration & pricing details
📦
Package configurations
🔢
Slot availability per product
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7

Customer Management

Built-in CRM with sentiment analysis. Track lifetime value, identify VIPs and flag at-risk customers automatically.

NeverClosed.AI Customer Management showing total customers, VIP and happy customer counts, lifetime value tracking, sentiment analysis and interaction history
VIP customer identification
💚
Sentiment analysis
📊
Lifetime value (LTV) tracking
⚠️
At-risk customer alerts
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8

Settings & Notifications

Stay informed your way. Configure alerts for bookings, payments, transfers and more, via dashboard, SMS or email.

NeverClosed.AI Settings showing notification preferences for customer messages, booking links, completed sales and call transfers with delivery method options
🔔
Customizable alert types
📲
SMS notifications
📧
Email delivery options
🎛️
Per-event toggle controls
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Ready to See It Live?

Book a demo and we'll walk you through the platform with your actual business data.