Guides Are Guiding
Your best staff the ones who know everything about your tours, are out leading them. They can't stop mid-ghost story to answer a booking call.
Sound Familiar?
Every walking tour company faces these challenges.
Weather Questions
"Does the tour run in the rain?" "Will it be too hot?" "Should I reschedule?" Every caller wants weather advice for outdoor experiences.
Which Tour Is Which?
Food tour vs. pub crawl vs. history walk vs. ghost tour, callers need help choosing. Explaining differences takes 5 minutes per call.
Group Logistics
Bachelor parties, corporate teams, school groups, they all need custom coordination. That takes real time you don't have.
International Tourists
Visitors from around the world call with questions in various languages. Language barriers mean lost bookings.
Last-Minute Bookings
Tourists book the night before or same day. If you can't answer at 10 PM when they're planning tomorrow, they'll find someone who can.
The Walking Tour Challenge
Why tour operators have unique phone problems.
Mobile Business, Stationary Phones
Your business lives on the streets, but bookings come through the phone. Your guides are your product, they can't stop leading tours to answer calls. And hiring dedicated phone staff for a seasonal, variable-volume business rarely makes financial sense.
Most callers are tourists on tight schedules. They're planning their trip today, doing it tomorrow and flying home the day after. If they can't reach you immediately, they book with whichever competitor answers first.
The Information Gap
Callers need details before they commit: What's the walking distance? Is it accessible? Does it run in rain? What's included in the food tour tastings? Do you offer private tours? Each call becomes a 5-10 minute consultation, time you don't have when you're mid-tour or prepping for the next one.
Before & After AI
Real impact on your tour business.
Before AI Agent
Calls During ToursAll missed
Evening/Night CallsVoicemail
International CallersLanguage barrier
Response TimeHours-next day
Tour Selection HelpPhone tag
After AI Agent
Calls During ToursAll answered
Evening/Night CallsBooked instantly
International Callers30+ languages
Response TimeInstant
Tour Selection HelpGuided matching
What This Means For You
Real changes to your daily operations.
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Every call answered instantly, even while you're leading a tour across town
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Tours booked directly into your calendar with real-time availability
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Weather context shared so callers know what to expect for outdoor experiences
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Tour matching based on caller interests, mobility needs and group size
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International visitors served in their native language, French, Spanish, German, Mandarin and more
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Private and group tour requests captured with all details for your follow-up
Hear How It Sounds
A real example of how your AI agent handles a tour booking.
Incoming Call, Thursday 7:45 PM
French Quarter Walks • AI Agent
Built for Tour Operators
Every feature designed for how walking tour companies actually work.
Weather Context
Shares real-time weather forecasts so callers know what to expect. Suggests best times for outdoor experiences and explains rain policies.
Tour Matching
Asks the right questions, interests, mobility, group size, time preferences to recommend the perfect tour from your offerings.
Multilingual
Speaks 30+ languages fluently. International visitors book confidently in French, Spanish, German, Mandarin, Japanese and more.
Real-Time Booking
Books directly into FareHarbor, Rezdy or your booking system. No double-booking, no manual entry, instant confirmation.
Group Handling
Captures private tour requests, corporate groups and special occasions with all details for your follow-up. Applies group rates automatically.
Accessibility Info
Explains walking distances, pace, terrain and accessibility options. Helps callers choose tours that match their mobility needs.
How It Works
Live in 72 hours, no tech skills needed.
1
Quick Setup Call
15-minute call to learn your tour offerings, meeting points, policies and what makes each experience special.
2
We Build Your Agent
Custom AI trained on your specific tours, durations, routes, inclusions and how to match callers to the right experience.
3
Forward & Go
Forward your business line or get a new number. Your AI handles calls while you focus on delivering amazing tours.
Train Once. Works Everywhere.
Your AI agent handles every channel with a single training.
💡 One training session. Your AI learns your business once, then answers identically across all five channels. Update pricing? Change hours?
Update once, applies everywhere.
Common Questions
Everything tour operators ask before getting started.
Does it work with our booking software?
Yes. We integrate with FareHarbor, Rezdy, Checkfront, Bokun, Peek Pro, Xola and most major tour booking platforms.
Can it handle multiple tour types?
Yes. The AI knows all your offerings, food tours, ghost tours, history walks, pub crawls and matches callers to the right experience based on their interests.
What about private tour requests?
The AI captures private tour inquiries with all details, date, group size, interests, special requests and sends them to you for follow-up and custom pricing.
Can it explain meeting points?
Yes. The AI provides detailed meeting point information, landmark descriptions and can text Google Maps links. It answers "where exactly?" questions clearly.
Does it really speak 30+ languages?
Yes. International tourists can call and book in their native language, French, Spanish, German, Italian, Mandarin, Japanese, Portuguese and many more.
How long to get set up?
Most walking tour companies are live within 72 hours. We can rush before peak season if needed.
Related Industries
Helpful Resources
Ready to Book More Tours?
Get a custom AI agent for your walking tour company. Setup in 72 hours, satisfaction guaranteed.
Complete Walking Tour Phone Support
Our AI handles every type of walking tour inquiry your customers have.
City Walking Tours
AI answers calls about urban exploration.
- Historic district tours
- Architecture walks
- Neighborhood exploration
- Local culture immersion
- Photo opportunities
Food & Culinary Tours
Handle foodie walking experiences.
- Local food tastings
- Restaurant stops
- Market visits
- Cuisine history
- Dietary accommodations
Historic Walking Tours
Book history-focused experiences.
- Historical landmarks
- Period storytelling
- Museum and site access
- Expert historian guides
- Authentic narratives
Ghost & Mystery Tours
Handle spooky tour inquiries.
- Evening ghost walks
- Haunted locations
- True crime history
- Theatrical storytelling
- Age appropriateness
Art & Gallery Walks
Book cultural art tours.
- Street art tours
- Gallery hopping
- Artist district visits
- Public art exploration
- Art history context
Tour Duration Options
Explain available lengths.
- 1-hour express tours
- 2-hour standard walks
- 3-hour in-depth tours
- Half-day explorations
- Custom tour lengths
Group Size & Style
Describe tour format.
- Small group tours
- Large group capacity
- Private tour options
- Walking pace
- Headset availability
Accessibility Options
Address mobility questions.
- Wheelchair accessible routes
- Mobility limitations
- Rest stop frequency
- Distance covered
- Alternative arrangements
What to Wear
Tell guests how to prepare.
- Comfortable walking shoes
- Weather-appropriate clothing
- Umbrella if rain
- Sun protection
- Light layers
Starting Point & Meeting
Provide location details.
- Meeting point address
- Landmark to find
- Guide identification
- Arrival time needed
- Late arrival policy
Weather Policies
Explain rain and conditions.
- Tours rain or shine
- Extreme weather policy
- Cancellation for safety
- Indoor alternatives
- Rescheduling options
Family & Kids
Answer questions about children.
- Kid-friendly tours
- Stroller accessible
- Engaging for children
- Family tour options
- Age recommendations
Group & Private Bookings
Handle special requests.
- Private tour pricing
- Corporate groups
- School field trips
- Custom itineraries
- Group discounts
Pricing & Inclusions
Answer cost questions.
- Per-person pricing
- What's included
- Food tour tastings
- Entrance fees
- Gratuity guidelines
Cancellation Policy
Explain booking changes.
- Free cancellation window
- Refund policy
- Rescheduling ease
- No-show terms
- Weather cancellations
Real-Time Availability
Instant tour checking.
- Live booking system
- Same-day tours
- Spots remaining
- Alternative times
- Waitlist options
After-Hours Booking
Capture bookings 24/7.
- 24/7 phone answering
- Tourist planning calls
- Hotel concierge
- Last-minute bookings
- Never miss a customer