Rush Hour Phone Chaos
When service is slammed, phones ring constantly. Your host is seating tables, servers are running food, managers are putting out fires, nobody can answer.
SEE IT IN ACTION
43% of Calls.
Unanswered.
The Restaurant Phone Problem
43% of restaurant calls go unanswered. The other 57% interrupt someone mid-service. I talked to a restaurant owner in San Diego who told me her hostess answers the phone while seating guests, takes reservations while bussing tables, and gives directions while running food. All at the same time. She is not a hostess. She is a switchboard operator who also seats people. The average restaurant misses 19 calls a week. Seven of those are reservation requests. Five are takeout orders. The rest are large party inquiries, gift card questions, and event bookings.
#NeverClosedAI
#Restaurants
Sound Familiar?
Every restaurant knows these frustrations.
After-Hours Reservations Lost
People plan dinners at night on weekends, during lunch breaks. When you're closed or busy, those calls go to voicemail and callers book elsewhere.
Same Questions All Day
"Are you open Monday?" "Do you have outdoor seating?" "Is there parking?" "Are you kid-friendly?" "Do you take reservations?" Dozens of times every day.
Dietary & Allergy Questions
Guests call to ask about gluten-free options, vegan dishes, nut allergies. These calls take time to answer properly, time your staff doesn't have during service.
Large Party Inquiries
Someone wants to book for 12 people next Saturday. Your host can't check the book while greeting guests, so they promise to call back. Sometimes they forget.
No-Shows Hurt Revenue
Tables held for parties that never arrive means lost revenue and frustrated walk-ins you turned away. Every empty seat during prime time costs money.
The Restaurant Phone Challenge
Why dining has a unique reservation problem.
Reservations Are Impulsive
People don't plan dinners weeks in advance. They're hungry at 4pm and call to see if you have a table tonight. They're planning a birthday dinner tomorrow and need to know if you can fit 8 people.
When they call and get voicemail or wait on hold while your host seats a party, they hang up and call the next place. In restaurants the first to answer wins the table.
Your team is trained to provide hospitality, not answer phones. Every call they take during service is attention taken away from the guests already in your dining room.
The Economics of an Empty Table
Average table check: $80-$150+. A busy Friday night with 3 turns? That's $300+ per table. One missed reservation that goes elsewhere costs real revenue. The AI costs $250/month total, less than losing two tables in a month.
Before & After AI
Real impact on your restaurant.
Before AI Agent
Rush Hour CallsMissed or rushed
After-Hours CallsVoicemail
Hold Time2-5 minutes
Missed Calls Daily15-30+
Staff InterruptionsConstant
After AI Agent
Rush Hour CallsAll answered
After-Hours CallsBooked 24/7
Hold TimeZero
Missed Calls DailyZero
Staff InterruptionsNone
What This Means For You
Real changes to your daily operations.
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Every call answered instantly, even during Friday night rush
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Reservations booked directly into your system with real-time availability
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Menu questions, hours, parking and dietary info answered accurately
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After-hours calls converted to bookings instead of lost to competitors
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Host and servers can focus on guests instead of phone calls
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Regular guests recognized and greeted by name
Hear How It Sounds
A real example of how your AI agent handles a reservation call.
Incoming Call, Friday 6:30 PM
Your Restaurant Name âĸ AI Agent
Built for Restaurants
Every feature designed for how hospitality actually works.
Direct Table Booking
Books reservations directly into OpenTable, Resy, Yelp or your system. Accurate availability, instant confirmation, no double-booking.
Menu Knowledge
Trained on your full menu, specials, dietary options and allergen information. Answers questions accurately without putting guests on hold.
Guest Recognition
Identifies returning guests by phone number, knows their preferences, usual party size and provides personalized service.
Real-Time Availability
Checks your reservation book in real-time for accurate table options. No "let me check and call you back."
Large Party Handling
Captures details for parties, private events and special occasions. Books directly or flags for manager follow-up.
Restaurant Knowledge
Hours, parking, dress code, kids menu, private dining, answers every common question without staff involvement.
Live in 72 Hours
We handle everything. You just answer a few questions about your restaurant.
1
Tell Us Your Restaurant
Menu, hours, seating, policies and reservation preferences. Takes about 20 minutes.
2
We Build Your Agent
Custom AI trained on your restaurant, connected to your reservation system, ready to test.
3
Go Live
Forward your calls or get a new number. Start booking tables 24/7.
Train Once. Works Everywhere.
Your AI agent handles every channel with a single training.
đĄ One training session. Your AI learns your business once, then answers identically across all five channels. Update pricing? Change hours?
Update once, applies everywhere.
Real Results
What restaurant owners say and what their guests report.
Restaurant Owner Review
After 60 days with AI agent"Friday and Saturday nights were impossible. The phone would ring 30 times between 5 and 8pm and my host couldn't answer while seating tables. We were losing reservations to voicemail. Now every call gets answered, tables get booked and my team can actually focus on hospitality."
Post-Call Survey
Guest feedback after reservation callWas your call answered promptly?Yes, immediately
Was the booking process easy?Very easy
Would you call to book again?Definitely
Overall experienceâ
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Additional comments:
Frequently Asked Questions
Everything restaurants ask before getting started.
Does it work with our reservation system?
Yes. We integrate with OpenTable, Resy, Yelp Reservations, SevenRooms, Tock, Eat App and most major restaurant reservation platforms.
Can it check real-time availability?
Yes. The AI queries your reservation system in real-time to provide accurate table availability for any date, time and party size.
Can it answer menu questions?
Yes. The AI is trained on your full menu and can answer questions about dishes, ingredients, allergens, dietary accommodations and specials.
What about large party inquiries?
The AI can check availability for large parties, capture event details and either book directly or flag for manager follow-up based on your preferences.
Does it handle special requests?
Yes. Dietary restrictions, seating preferences, celebrations, accessibility needs, all captured and attached to the reservation for your team.
Can it recognize returning guests?
Yes. The AI identifies guests by phone number, knows their dining history and preferences and provides personalized service that builds loyalty.
How long does setup take?
Most restaurants are live within 72 hours. You provide your menu and policies, we build, test and launch your agent.
What does it cost?
$250/month flat rate, unlimited calls. No per-call charges regardless of volume. Two filled tables pay for an entire year of service.
Restaurant AI Resources
Real strategies and case studies from restaurants using AI phone agents.
Complete Restaurant Phone Support
Our AI handles every type of restaurant inquiry your customers have.
Table Reservations
Handle dinner bookings.
- Party size availability
- Time slot options
- Indoor vs outdoor
- Special occasion tables
- Waitlist options
Menu & Specials
Answer food questions.
- Menu highlights
- Daily specials
- Dietary accommodations
- Vegetarian and vegan options
- Kids menu
Private Events
Book special occasions.
- Private dining rooms
- Buyout options
- Custom menus
- Event pricing
- Deposit requirements
Hours & Location
Provide restaurant details.
- Operating hours
- Address and directions
- Parking options
- Dress code
- Accessibility
Takeout & Delivery
Handle to-go orders.
- Takeout menu
- Online ordering
- Delivery partners
- Pickup timing
- Large order advance notice
Dietary & Allergies
Address food concerns.
- Allergy accommodations
- Gluten-free options
- Nut-free preparation
- Ingredient questions
- Chef consultations
Cancellation Policy
Explain booking changes.
- Cancellation notice
- Large party policies
- No-show charges
- Modification options
- Waitlist management
After-Hours Booking
24/7 reservation service.
- Evening reservations
- Next-day bookings
- Event inquiries
- Never miss diners
- Quick confirmations